Equal opportunities
OUR COMMITMENT TO EQUAL OPPORTUNITIES
Bournville Village Trust has a social, moral and legal responsibility to make sure no discrimination occurs in its roles as a housing and services provider and an employer.
The Trust will ensure that anyone who applies for housing, services or employment with the Trust is treated the same, whatever their race, colour, ethnic or national origins, gender, sexual orientation, marital status, disability, age or religion.
How we will do this
The Trust will promote this policy throughout its workplace, including any external agencies we deal with, and amongst our residents.
Everyone who works for the Trust is responsible for ensuring the policy is carried out. It will be monitored by our Equal Opportunities Working Party, which includes Trustees and staff.
The Trust collects information to make sure that no discrimination occurs and any imbalances are corrected.
Meeting Our Customers' Needs
The Trust will work with residents and local specialist agencies to address the housing and other needs of all its customers, and aim to make sure that as many people as possible benefit from their work.
To ensure every applicant is treated fairly, we use a points system to assess housing and social need.
In order to promote a diverse community, we set ourselves targets for housing a range of people from different backgrounds.
Provision of Services
The Trust carries out annual reviews of its services and tenant satisfaction surveys to make sure everyone is treated fairly.
We encourage people who live on our Estates to take part in Tenants and Residents Associations, and to form other groups if they want to. This ensures that all our customers are able to voice their opinions, and to be part of the decision making process at the Trust.
Harassment, Bullying and Anti-Social Behaviour
The Trust does not tolerate harassment, discrimination, bullying or anti-social behaviour against individuals or groups.
The Trust has strict procedures for investigating and dealing with such incidents, and all serious reported cases are investigated within 48 hours and dealt with promptly, sensitively and with dignity and respect for all parties.
Anti-Social Behaviour Policy (PDF)Anti-Social Behaviour Procedure (PDF)
Employees and Recruitment
Bournville Village Trust treats all staff fairly and aims to ensure that a cross section of the community is represented within our staff at all levels.
All staff are trained in implementing the Equal Opportunities Policy.
Staff are expected to carry out the Equal Opportunities Policy in their work and in their dealings with colleagues both within and outside the Trust.
Staff are encouraged to report any incidents of discriminatory or unacceptable behaviour in the workplace.
The Trust encourages job applications from all sections of the community.
The Trust monitors job applications in terms of gender, disability, ethnicity and age.
Contractors and Agents
All contractors and agents are required to comply with Equal Opportunities legislation. Everyone working on the Trust's behalf is made aware of and encouraged to share our commitment to Equal Opportunities.
Complaints
If you believe that you have been unfairly treated or that we have not complied with our commitments please let us know. We will log your complaint and deal with it promptly and fairly.
Queries
We welcome any questions about our Equal Opportunities policy, or any suggestions that you may have for improving the policy.
