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Repairs Reporting

Welcome to the 24 hour BVT repair request online service.

If you are a Bournville Village Trust tenant you can report a Non-emergency repair by completing the form below and submitting the details to our dedicated maintenance team (or, if you prefer, by calling the Repairs Hotline on Freephone 0800 387765).

Repair Request Form

Please do not use this form for Emergency repairs (if your repair requires emergency attention you must use our 24 hour Repairs Hotline on Freephone 0800 387765).

Please fill in the details and click on the submit button to report your repair. We will then contact you to arrange a convenient time to carry out the necessary work.

YOUR REPAIR REQUEST
  Residents name:

  Your name (if you are not the resident):

  Address of property:

  Telephone number (daytime):

  Telephone number (evening):

  Mobile phone number (first):

  Mobile phone number (second):

  Email address:

  Fax number:

Access details (when you will be in and available for a maintenance operative / contractor to attend your home. Please give as many options as possible).

Nature of problem (Please give as much information as you can, such as room, description of problem / repair required).