Our Board of Trustees is responsible for setting our strategic direction and monitoring performance and financial viability.
They delegate detailed oversight of some activities to committees and each committee has different members. Some key committees include Bournville Village Trust (BVT) residents. You can read more about each committee further on.
Governance
We have a range of committees, and a community governance structure, that all play an important role in the governance of Bournville Village Trust. Below is a quick visual insight into our governance structure.

You can also find more information about our governance in our Annual Report and Financial Statement, which we publish every year.
The report details our performance, including what we’ve achieved against our corporate aims and a financial review, which explains our performance against value for money (VFM) metrics.
To make sure we’re compliant with the Regulator of Social Housing Consumer standards set out in the Social Housing (Regulation) Act 2023, we have appointed Hannah Pryce (Company Secretary) as our dedicated lead for consumer standards.
Board of Trustees
Our Board of Trustees set our strategic direction and plans for the future. It also monitors our performance and financial viability, helping build a strong, focused, and resilient organisation driven by our values.
Our deed of foundation requires us to have a number of Cadbury family members on our Board at any one time. Our current Chair of Trustees is Caroline Cadbury, who is the great granddaughter of George Cadbury.
Alison McKittrick is BVT’s Member Responsible for Complaints. This role champions a positive complaint handling culture at BVT and provides assurance to our Board that complaints are being managed, we are learning from them, and customers are being heard through the process.
You can download and read equalities data for our Board here.











Audit and Assurance Committee
Our Audit and Assurance Committee support the Board of Trustees to fulfil statutory and regulatory obligations by providing independent scrutiny and challenge.
The committee also has oversight of and scrutinises our internal controls, risk management framework, business continuity arrangements and the health and safety management framework. They also have oversight of external and internal audit arrangements, including the production of an annual report, and they monitor compliance with laws and regulations.





Finance and Investment Committee
The Finance and Investment Committee support our Board of Trustees to oversee matters relating to our Group’s financial, treasury, investment and strategic ICT activities.





Customer and Neighbourhoods Committee
The Customer and Neighbourhoods Committee is responsible for focusing on service quality and outcomes for customers. This includes reviewing themes from inspections, customer experience data, changes in legislation and best practice and other reports. The committee makes sure the voice of customers shapes all aspects of how we deliver services. They have a particular oversight of how the following services impact our customers:
- Customer services
- Housing and neighbourhoods services
- Supporting people services
- Estates and Stewardship services (with detailed performance at Lawley & Lightmoor overseen by the relevant management committee and Bournville Village overseen by the Estate Management and Scheme Committee)
- Community building and championing people activities
- Repairs and maintenance services
- Planned maintenance and capital programmes.
We will soon be recruiting for four tenants to join this committee.








Place-shaping Committee
This committee is focused on strategic thinking that supports our Board of Trustees to develop medium and long term plans aligned to our corporate aim of place-shaping. Our place-shaping aim is focused on creating and sustaining thriving, well-designed and connected neighbourhoods that are well-managed and sustainable.






Remuneration Committee
Our Remuneration Committee help our Board of Trustees to review and make recommendations on matters concerning the remuneration of Executive staff. They recommend and oversee a process for the performance review of the Chief Executive and consider an annual pay award and benefits package for employees.





Estate Management and Scheme Committee
The Estate Management and Scheme Committee is responsible for meeting the requirements of the Bournville Village Trust Scheme of Management, established under the Leasehold Reform Act 1967. The Committee has oversight of our estate and stewardship services, delivered as part of the Bournville Village Trust Scheme of Management. This includes ensuring compliance with the Bournville Estate Design Guide and making sure Bournville charge-payers receive value for money and resident-focused services.






Lawley Management Committee
The Lawley Management Committee oversee Estates and Stewardship services and activities in Lawley, Telford, in line with relevant organisation policies. It is focused on making sure Lawley charge-payers receive value for money and resident-focused services. You can read more about this committee on Lawley’s dedicated website.
Lightmoor Management Committee
The Lightmoor Village Management Committee oversee Estates and Stewardship services and activities at in Lightmoor Village, Telford, in line with relevant organisation policies. It is focused on making sure Lightmoor charge-payers receive value for money and resident-focused services. You can read more about this committee on Lightmoor Village’s dedicated website.
Structure
There are other organisations that form the wider BVT group including:
- Bournville Works Housing Society (BWHS) is a registered provider and its board is coterminous with BVT’s Board. BWHS also has shareholders. You can download the BWHS Shareholding Membership Policy and application form at the bottom of this page.
- Bournville Almshouse Trust (BAT) is a linked charity with the BVT Board as its trustees.
- Bournville Village Developments (BVD) is a company with the Executive team as its directors.
- Bournville Village Enterprises (BVE) is a company with the Executive team as its directors.
You can see Bournville Village Trust’s organisational structure below.
Published on: Wednesday July 3, 2024