Created July 8, 2021
There are many reasons why you may need to claim benefits. You may be unemployed, on a low income, bringing up…
Posted in: Managing Your Money
Created July 8, 2021
If you need help managing your money or are struggling to pay everyone you owe money to, we can help. Our…
Posted in: Managing Your Money
Created July 8, 2021
Universal Credit is a monthly payment that combines six different benefits. Birmingham and Telford are part of the full digital service…
Posted in: Managing Your Money
Created July 8, 2021
The Spare Room Subsidy, also known as the ‘Bedroom Tax’ and ‘Under Occupancy Charge’, affects anyone of working age who receives…
Posted in: Managing Your Money
Created July 8, 2021
The Benefit Cap, introduced by the Government, limits the amount that a household can get in certain benefits. When benefits are…
Posted in: Managing Your Money
Created July 8, 2021
A Credit Union is a non–profit making financial co-operative that offers convenient saving and low interest services to members. These services…
Posted in: Managing Your Money, Your BVT
Created November 8, 2018
Winter weather can cause all sorts of problems in your home, including frozen pipes which can stop boilers working as they…
Posted in: Looking After Your Home
Created November 8, 2018
There are some common heating issues that are more likely to happen in the winter, when systems are switched back on…
Posted in: Looking After Your Home
Created November 16, 2017
Each year we carry out a safety check on the gas appliances in your rented home. We employ Gas Safe Registered…
Posted in: Looking After Your Home
Created November 16, 2017
If you are experiencing issues in your home related to condensation, damp or mould, it is important that you report this…
Posted in: looking after your home, Looking After Your Home
Created November 16, 2017
Although it is low risk, there is the possibility that standing water in a home can become contaminated with bacteria that can…
Posted in: Looking After Your Home
Created November 16, 2017
Having asbestos in your home does not immediately pose a hazard and while it remains in a good condition, there is…
Posted in: Looking After Your Home
Created November 16, 2017
In the majority of cases, as a tenant, you will be responsible for keeping your home and garden free of pests…
Posted in: Looking After Your Home
Created November 16, 2017
Equipment and adaptations can help you to maintain your independence and live more comfortably in your home. Local authorities carry out…
Posted in: Looking After Your Home
Created November 16, 2017
When it comes to fire safety in the homes that we manage, our priority is to keep you safe. We carry…
Posted in: Looking After Your Home
Created July 20, 2017
It is important that before reporting a repair to us that you know what category it is. This ensures we can…
Posted in: Report A Repair, Your BVT
Created June 20, 2017
If you are a BVT tenant there are some repairs in your home that you are responsible for looking after. These…
Posted in: Report A Repair, Your BVT
Created May 13, 2017
We carry out inspections and tests to make sure the electrics in your home are safe and fit for use. We…
Posted in: Looking After Your Home, Our Homes
Created April 3, 2017
There isn’t an exact definition of anti-social behaviour (ASB) when it comes to housing. However, from a legal point, it is acting…
Posted in: Report ASB, Your BVT
Created March 31, 2017
If you’re a BVT tenant or owner occupier who is experiencing anti-social behaviour (ASB), please use our ASB advice tool for…
Posted in: Report ASB, Your BVT