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Money matters service

Our Money Matters team offer free, friendly and confidential support to help you manage your finances.

They can help you:

  • Claim benefits.
  • Apply for grants / support.
  • Refer you to specialist agencies and charities.
  • Access foodbanks.
  • Much more!

The team understand there are lots of reasons people fall into financial difficulties and are here to work with you to find the right solutions. If you’re struggling to pay your rent, please don’t bury your head in the sand.

We can refer you to our Income team or Money Matters team who will chat things through and work out the best way to help. Please fill in our money matters self-referral form at the bottom of this page, call us on 0300 333 6540 or email enquiries@bvt.org.uk

You can read about the standard of service you can expect from us by downloading our managing your rent account service standard below.

Benefit calculator

Benefits go unclaimed each year, often because people don’t know about them or that they’re entitled to make a claim. Our benefit calculator can tell you what you can claim.

To use the Calculator, go to https://bvt.entitledto.co.uk/

If you need help using the calculator or are having financial difficulties, our Money Matters team can help. Call 0300 333 6540, email enquiries@bvt.org.uk or complete our self-referral form.

Money matters self-referral form

Preferred way for us to contact you
Please provide details of your enquiry and any support or advice you need.
Please include details of any dependants (children under 18) and anyone over 18 in further education.
Please include details of any benefits.
For example, credit cards, Council Tax, etc.
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