A report which explains how well we are performing is available to read online now.
The annual report, which details how satisfied residents are with our services and how we spend our income, can be viewed in our publications section.
It was shaped by residents on BVT’s Communication Forum, which help to review key customer documents and communication.
To request a paper copy, please contact our Customer Services team on 0300 333 6540 or email enquiries@bvt.org.uk