Bournville Village Trust’s Asset Maintenance Team is shortlisted for the National Housing Maintenance Forum Best use of IT award.
With IT and other systems forming an integral part of any modern day organisation, it’s often all too easy to throw more and more money at systems and processes but not for BVT. Initially set up in 2003, Integrator, BVT’s Stock Condition database (ECMK) has been recognised by industry experts as a leading example of how IT and data can transform the services offered to customers.
Unlike many systems that rely on the batch import of data, the Planned Maintenance Team at BVT made a strategic decision to manually import data on individual properties from the outset, ensuring only accurate records on the condition of stock assets be used.
The impact that this has had nearly 10 years on is significant. The use of IT now enables BVT to plan maintenance and repair of their properties over a 30 year lifecycle. This foresight means customers are aware of when works are due on their properties, avoiding the need for them to invest in redecoration unnecessarily.
As a social landlord, BVT understands the importance of investing in systems that will benefit the entire organisation. The Integrator system provides additional benefits to other parts of the Trust that helps inform the investment decisions of the Trustees.
It is this innovative use of IT that NHMF has cited as the main reason for shortlisting BVT’s Asset Maintenance Team for their annual award for the ‘Best use of IT’. The awards are set to take place on the 24th January 2012 in Stratford upon Avon.