We’re launching a new self-service portal to help you manage your account and the services you receive from us more easily.

Called My BVT, the portal will be available to all Bournville Village Trust tenants. It will replace the current SeeMyData system.

Through the portal, you’ll be able to view your rent account, repairs and update your details.

Jade Edwards, Head of Customer Services at Bournville Village Trust, said: “You told us information about your rent on the current portal wasn’t always up to date. We’ve listened to you and will be launching a new portal that can provide information that is updated daily.

“Our teams are currently busy making sure everything on the new portal is working as it should, and we expect to launch it mid/late September. Thank you to all the customers who have helped test the new portal which we’re excited to launch.”

We understand self-serve isn’t for everyone and you will still be able to call us on 0300 333 6540, email enquiries@bvt.org.uk or visit one of offices.

The portal is available to Bournville Village Trust tenants only and you will be able to access it from our website. Please look out for more information coming soon.