If you live in one of our communities and are planning an alteration to your home, whether it’s new windows, an extension or fitting energy saving devices, we are here to help.
As well as having comprehensive and helpful design guides to guide you through the process of making an alteration, our Estate Officers can provide advice before and during the process.
Residents Danny and Ellen moved to Lightmoor Village in 2014 with their two boys. They applied for a conservatory to be built. Here Danny explains how he got on:
‘I think like a lot of people I knew permission had to be given by BVT but I wasn’t aware why or what the process was. We’re lucky as they have an office in Lightmoor, so I just popped by and asked.
‘I must admit reading social media I was concerned about how the process would be but Darren [Helwig] the Estates Officer was more than helpful through the initial conversation to completion.
BVT will try and support all residents and look at each request individually but I now understand that as the long-term stewards, they are responsible for upkeeping the character of the village.
‘After first speaking to Darren, he arranged to come and see us at a time suitable for us. He asked about our plans and then went away to check whether there would be any issues. This ensured no delays in the process or having to reapply if there were any problems.
‘Darren was available throughout the process and even spoke to the builders to ensure everything was okay, it’s about communicating and keeping people in the loop and raising concerns and questions before they become issues. I now know that I can contact BVT at any time to seek advice or support.’