
Running a home can sometimes be a challenge, especially with the cost of essential utilities rising.
This is why we have teamed up with Severn Trent Water to support Bournville Village Trust (BVT) tenants to save water and money.
Severn Trent technicians will be visiting homes across the Bournville Village Trust estate and homes in Telford in January to carry out free water efficiency checks.
You don’t have to take part in these checks, but it is a great opportunity to see if you can use water more efficiently.
As part of the visits, Severn Trent will also fit water-saving devices where possible. The devices are designed so they won’t affect the pressure of the water coming out of your taps and shower. You will also get hints and tips about other ways to save water.
Before Severn Trent will be in your area, you will receive a letter from us about the visits with dates that technicians will be in your area and details of what is involved.
Representative will have a photo ID, together with a telephone number you can call should you have any concerns and you can contact Severn Trent directly on 0330 159 50 70 to discuss these visits too.
You can also contact our customer services team on 0300 333 6540 if you have any doubts about the identity of a visitor to your home.
If you do have any doubts about the identity of a visitor, do not let them into your property and call us on 0300 333 6540.