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What We Do

Successful communities where people from all walks of life can reach their full potential don’t happen by accident.

We believe it’s down to creating great places with quality housing and spaces matched with great opportunities for people to work together, overcome barriers and thrive.

This is why our work and the services we provide are focused on four areas;

1: Place-shaping – creating and maintaining distinctive, environmentally sustainable places.

Our work in this area includes;

  • Estate and stewardship services
  • Design guides and neighbourhood plans
  • Modern, well-maintained community buildings
  • Accessible and welcoming parks and open spaces
  • Developing new homes and communities.

2: Community building – building strong and inclusive communities

Our work in this area includes;

  • Community engagement and development
  • Resident involvement and volunteering
  • Community anchorage (holistic solutions to local problems and challenges)
  • Stakeholder and partnership engagement
  • Working with young people.

3: Championing people – removing barriers and helping people achieve their full potential

Our work in this area includes;

  • Community-based programmes that improve health and wellbeing
  • Tackling the root causes of poverty
  • Programmes that champion people
  • Services that improve the health and wellbeing of older people
  • Services to enable young people to achieve their true potential.

4: Providing great homes – providing homes and delivering great services

Our work in this area includes;

  • Social and supported housing
  • Maintenance services, shaped by customers
  • Housing asset management
  • Pathways into housing for younger people
  • Homelessness prevention.

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Read our latest news. For media enquiries, please call our Communications team on 0300 333 6540.

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