Here you can find our standards of service for the various, different work that we do.
Service Standards
- Your New Home Service Standard
- Housing Repairs Service Standard
- Youth Service Service Standard
- Resident Involvement & Community Development Service Standard
- Care Homes Service Standard
- Letting Homes Service Standard
- Equipment and Adaptations Service Standard
- Estate Management in Birmingham Service Standard
- Sheltered Housing Service Standard
- Anti-Social Behaviour Service Standard
- Managing your Rent Account Service Standard
- Tenancy Management Service Standard
- Complaints Handling Service Standard
Bournville residents to open their gardens for charity
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Festival dating back 120 years makes post-Covid comeback
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Help us improve our services - tenant and shared owner satisfaction survey
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Bank holiday opening hours
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Museum launches workshops to support people with dementia
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Bournville Estate Design Guide shortlisted for award
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Couple open café in Lightmoor Village with healthy meals in mind
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Platinum Jubilee beacon to be lit in Lightmoor Village
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Museum brings story of George Cadbury to life with new schools programme
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Important notice about rent balances
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Well Winter scheme shortlisted for health award
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Residents urged to join group to tackle speeding concerns
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