Here you can find our standards of service for the various, different work that we do.
Service Standards
- Your New Home Service Standard
- Housing Repairs Service Standard
- Youth Service Service Standard
- Resident Involvement & Community Development Service Standard
- Care Homes Service Standard
- Letting Homes Service Standard
- Equipment and Adaptations Service Standard
- Estate Management in Birmingham Service Standard
- Sheltered Housing Service Standard
- Anti-Social Behaviour Service Standard
- Managing your Rent Account Service Standard
- Tenancy Management Service Standard
- Complaints Handling Service Standard
Appeal launched for historic photos to mark 100th anniversary
Read moreExhibition celebrates lives of Cadbury women who challenged status quo
Read moreInformation about coronavirus and our services
Read moreRead all about it! Latest Weoley Hill newsletter out now
Read moreFunding boost for groups helping Covid hit communities
Read moreCovid fails to hamper work to make homes more energy efficient
Read moreMuseum launches films to support teachers deliver lockdown lessons
Read moreNew way to apply for a rented home
Read moreFinal round of design guide consultation now open
Read moreUsing BVT parks and open spaces during lockdown
Read moreReporting fly-tipping and dumped rubbish
Read moreChristmas lights to remain on as beacon of hope
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