Update your details for chance to win vouchers
Created July 17, 2025Bournville Village Trust (BVT) tenants can now update their household details with us using a new online form, and be in…
Posted in: News, News & Events
Bournville Village Trust (BVT) tenants can now update their household details with us using a new online form, and be in…
Posted in: News, News & Events
Our customer service offer
Created April 11, 2025We want to make sure every interaction you have with us is a positive one. We also want to respond to…
Posted in: customer service, Help and Support
How are we performing
Created July 3, 2024We use a set of key performance indicators (KPIs) to monitor how well our services are working. These measures help us…
Posted in: About us, Performance
About our governance and structure
Created July 3, 2024Our Board of Trustees is responsible for setting our strategic direction and monitoring performance and financial viability. They delegate detailed oversight…
Posted in: About us, Governance, governance and structure