Tenant consultations on day-to-day repairs
Created March 28, 2019We are reviewing our repairs and maintenance service and want you to influence how we carry out day-to-day repairs. To help…
Posted in: News, News & Events
We are reviewing our repairs and maintenance service and want you to influence how we carry out day-to-day repairs. To help…
Posted in: News, News & Events
Parking at St Josephs Ave – share your thoughts
Created March 26, 2019Do you live on or near to St Josephs Avenue in Bournville and experience problems parking? Staff from our housing and…
Posted in: News, News & Events
New way to feedback on our repairs service
Created July 5, 2018Tenants can now give anonymous feedback on an individual repair as soon as it is completed, all from the comfort of…
Posted in: News, News & Events
Give your feedback on a repair at the touch of a button
Created January 15, 2018Giving your feedback on our repairs service will now be easier than ever thanks to a new text service. From today…
Posted in: News, News & Events
Join Our Engagement Database
Created March 30, 2017Our engagement database, Village Voices, gives you the chance to feedback on a range of issues, from services for tenants like…
Posted in: Our Communities, Volunteer with BVT
Compliments, Complaints and Comments
Created December 11, 2014Bournville Village Trust is committed to providing the best possible service and we encourage all forms of feedback, both positive and…
Posted in: Give Us Your Feedback, Your BVT
Complaints, Comments and Compliments Leaflet
Created December 6, 2014To print a copy of our Complaints, Comments and Compliments Leaflet, click on the link below. You Say, We Listen Leaflet
Posted in: Publications, Your BVT
Complete a Customer Service Survey
Created April 11, 2011We are committed to providing excellent customer care and communication in every situation. To help us to improve, please take a…
Posted in: Give Us Your Feedback, Your BVT
