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0300 333 6540

  • Home
  • Your Home
    • Report a repair
    • Home and building safety
    • Planned programmes
    • Quality of your home
    • Damp and mould
    • Equipment and adaptations
    • Residential blocks and schemes
    • Home changes and design guides
    • Apply to make an alteration to your home
    • Bournville Design Guide Street Checker
    • BVT Property Portal
    • Rented homes
    • FAQs renting a home
    • Independent living and extra care
    • Shared ownership and leasehold
  • Your Neighbourhood
    • Neighbourhood co-ordinators
    • Estates and stewardship
    • Schemes of management
    • Get involved
    • Stay informed
    • Partner with us
    • Community centres and places
    • Shenley Out of School Club
    • Selly Manor Museum
    • Bournville Heritage Open Day 2026
    • Heritage activities and projects
    • The Beeches
  • Help and Support
    • Make a payment
    • Make a complaint or compliment
    • Update your details (freeholders)
    • My BVT tenant portal
    • Our customer service offer
    • ASB support
    • ASB Advice Tool
    • Money matters service
    • FAQs money matters
    • Your tenancy
    • Ending your tenancy
    • Hate crime
    • Domestic abuse
    • Safeguarding
    • Fraud and scams
  • About
    • What we do and why
    • Bournville’s story
    • Foundation of BVT
    • Library and archives
    • Executive team
    • Governance and structure
    • How are we performing
    • Commercial and agricultural services
  • Careers
    • Current vacancies
    • Working for us
    • Application guidance
  • News and Events
  • Contact
  • Selly Manor
  • Lightmoor
  • Lawley

Tag: feedback

Our new Warm Homes Programme is aiming to make the rented homes we manage warmer, more comfortable and affordable to heat…

Have your say on new Warm Homes Programme

Created August 10, 2026
Our new Warm Homes Programme is aiming to make the rented homes we manage warmer, more comfortable and affordable to heat…
Posted in: News, News & Events

Shape future of Shenley park by sharing your views

Created August 4, 2026
Do you use Hawkestone Road Park in Shenley or wish you could visit it more? We want to hear from you!…
Posted in: News, News & Events

Bournville Live update – following public consultation

Created May 14, 2025
In February this year a public consultation was launched by the Bournville Live consortium (which includes The Hub on the Green,…
Posted in: News, News & Events

Workshop feedback to help shape our approach to tenant engagement

Created January 2, 2025
In December 2024, we invited Bournville Village Trust (BVT) tenants to a special workshop to understand what you think about our…
Posted in: News, News & Events

Make a complaint or compliment

Created July 3, 2024
Whilst it’s great to hear when you have a good experience with us, we recognise there may be times when our…
Posted in: Feedback and complaints, Help and Support

You said, we did – improvements to phone line services

Created January 12, 2024
Following feedback from customers, we are making changes to the services you can access when you phone us. From 15th January,…
Posted in: News, News & Events

Final round of design guide consultation now open

Created January 25, 2021
The final stage of consultation on the new draft Bournville Estate Design Guide is now open. From the 1st – 28th…
Posted in: News, News & Events

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Head Office
350 Bournville Lane, Bournville,
Birmingham B30 1QY

Tel. 0300 333 6540
Email. enquiries@bvt.org.uk

Registered Charity No: 219260
Registered Housing Association No: L0702

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