New way to feedback on our repairs service
Created July 5, 2018Tenants can now give anonymous feedback on an individual repair as soon as it is completed, all from the comfort of…
Posted in: News, News & Events
Tenants can now give anonymous feedback on an individual repair as soon as it is completed, all from the comfort of…
Posted in: News, News & Events
Give your feedback on a repair at the touch of a button
Created January 15, 2018Giving your feedback on our repairs service will now be easier than ever thanks to a new text service. From today…
Posted in: News, News & Events
Village Voices Database
Created March 30, 2017Our Village Voices Database gives you the chance to feedback on a range of issues, from services for tenants, like repairs…
Posted in: Our Communities, Volunteer with BVT
Compliments, Complaints and Comments
Created December 11, 2014Bournville Village Trust is committed to providing the best possible service and we encourage all forms of feedback, both positive and…
Posted in: Give Us Your Feedback, Your BVT
Complaints, Comments and Compliments Leaflet
Created December 6, 2014To print a copy of our Complaints, Comments and Compliments Leaflet, click on the link below. You Say, We Listen Leaflet
Posted in: Publications, Your BVT
Complete a Customer Service Survey
Created April 11, 2011We are committed to providing excellent customer care and communication in every situation. To help us to improve, please take a…
Posted in: Give Us Your Feedback, Your BVT
