Repairs Service and Coronavirus
Created March 31, 2020Our routine repairs service has re-started again after it was temporarily paused in January in response to rising rates of Covid…
Posted in: Report A Repair, Your BVT
Our routine repairs service has re-started again after it was temporarily paused in January in response to rising rates of Covid…
Posted in: Report A Repair, Your BVT
Your New Home Service Standard
Created March 30, 2020You can read our new home service standard here or print a copy Your New Home Service Standard
Posted in: Careers, Publications, service standards
Tenant consultations on day-to-day repairs
Created March 28, 2019We are reviewing our repairs and maintenance service and want you to influence how we carry out day-to-day repairs. To help…
Posted in: News, News & Events
New way to feedback on our repairs service
Created July 5, 2018Tenants can now give anonymous feedback on an individual repair as soon as it is completed, all from the comfort of…
Posted in: News, News & Events
Alterations And Repairs For Shared Owners
Created November 21, 2017As a shared owner you are responsible for the maintenance and repair of your home. We arrange the building insurance for…
Posted in: Shared Ownership
Gas Safety
Created November 16, 2017Each year we carry out a safety check on the gas appliances in your rented home. We employ Gas Safe Registered…
Posted in: Looking After Your Home
Water Safety
Created November 16, 2017Although it is low risk, there is the possibility that standing water in a home can become contaminated with bacteria that can…
Posted in: Looking After Your Home
Asbestos
Created November 16, 2017Having asbestos in your home does not immediately pose a hazard and while it remains in a good condition, there is…
Posted in: Looking After Your Home
Repair Categories
Created July 20, 2017We have made some changes to our repairs service in response to Covid. Please go to the Repairs Service and Coronavirus…
Posted in: Report A Repair, Your BVT
Repairs and Tenant Responsibilities
Created June 20, 2017We have made some changes to our repairs service in response to Covid. Please go to the Repairs Service and Coronavirus page…
Posted in: Report A Repair, Your BVT
Trust employs new manager to head up Direct Labour Organisation
Created January 12, 2015A Direct Labour Organisation (DLO) established in the 1920s has appointed a new manager to oversee the repairs service that it…
Posted in: News, News & Events
Pioneering Wi-Fi project puts Trust in running for award
Created January 8, 2015WiFi project supports older people A Birmingham housing association is in the running for a national award for a pioneering Wi-Fi…
Posted in: News, News & Events