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How to contact BVT in Telford

Until recently the BVT Estates and Stewardship team and Housing team were based in Cherry Tree House, Lightmoor Village.

Following a review of the best way to provide services to customers in the area, BVT colleagues will now work from the Oak Tree Community Centre and Bournville House, both in the Village or Lawley Community Hub, when they are not working in the community. Cherry Tree House is closed to visitors.

Details are given below on who to get in touch with and how.

BVT tenants

If you are a BVT tenant in Telford, you can contact the BVT Housing team by calling 0300 333 6540 or emailing enquiries@bvt.org.uk. The team are now based in Bournville House in Lightmoor Village, although they are often out in the community. However, you can always pop into reception at Bournville House Monday-Friday 9am-5pm to leave a message. You can get in touch with the team about:

  • Your tenancy
  • Money matters
  • Anti-social behaviour issues

BVT residents in Lawley

The BVT Lawley Estates and Stewardship team are now located within the new Lawley Community Hub in the village square (formerly Foden Estates Agents). You can call 0300 333 6540 or email lawleystewardship@bvt.org.uk to arrange an appointment or pop in during one of the following drop-in sessions:

  • Monday 9am – 11am
  • Wednesday 1pm – 3pm
  • Thursday 3pm – 4.30pm
  • First Saturday of each month 10.30am – 12pm

BVT residents in Lightmoor Village

The BVT Lightmoor Village Estates and Stewardship team are now located within the Oak Tree Community Centre. You can pop in Monday to Friday 9am-5pm or if you’d like to make an appointment to speak to a specific member of the team, please call 01952 898524 or email lightmoorstewardship@bvt.org.uk

You can get in touch with the estate and stewardship teams about:

  • Advice about making an alteration to your home
  • Lightmoor Village landscaping and grounds maintenance queries
  • Lightmoor Village Design Guide/Covenants/Breaches
  • Community activities

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