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Covid-Related Support

  • A befriending service, run by BVT, can ‘check in’ over the phone or via email on those most in need. You don’t have to be a BVT tenant to use this service. If you know a person in the communities we work who could benefit from a phone call from us, please get in touch. You can call us on 0300 333 6540 or email enquiries@bvt.org.uk We can also refer you to other befriending services that can help you including ones run by Age UK and Compass Support.
  • NHS Volunteer Responders are available to help people in England stay safe during Covid. Volunteers can help you avoid busy places by collecting your shopping, medicines and other important items. They can also get you to medical appointments. To arrange support for yourself, or someone you know, call 0808 196 3646 (8am to 8pm seven days a week).
  • nhs.uk offers advice for everyone, including Covid-related information for people at high risk, information on symptoms and what to do and information on self-isolation if you or someone you live with has symptoms.
  • nhs.uk/every-mind-matters provides tips and advice on things you can do now to help you keep on top of your mental wellbeing and cope with how you may feel while staying at home.
  • nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing provides information on asking for a test to check if you have coronavirus, if you have symptoms, and you can find details of the NHS Test and Trace Service too.
  • youngminds.org.uk provide tips, advice and guidance on where young people can get support for their mental health during the coronavirus.
  • Doctors of the World provide written and audio coronavirus advice for patients in 60 languages, which were produced in partnership with the British Red Cross. Translated documents are updated regularly in line with the latest NHS and government guidance.
  • yourcovidrecovery.nhs.uk helps those who have contracted coronavirus to understand what has happened and what they might expect as part of their recovery as well as much more.
  • uk/coronavirus here you can find guidance on if you can get statutory sick pay, eligibility for Universal Credit and Employment and Support Allowance. There is also information on your rights if your hours are cut or you’re laid off and what to do if you cannot pay your tax bill on time.
  • The Silver Line offers phone and internet-based information, friendship and support for older people. It’s open 24 hours a day and links to Age UK.
  • Action Fraud has details of coronavirus related scams and crimes as well as advice on keeping safe and protecting yourself from fraudsters.
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