Here you can make a payment, report a repair or anti-social behaviour and manage your information. There is also advice on managing your tenancy, including your responsibilities as a tenant and ours as your housing association.
‘Your BVT’ provides useful information and tools for residents to use to manage their tenancy with us
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Read More > >Make a Payment
Here you can find information about the different ways that you can make a rent, service charge or management charge payment…
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Read More > >Report a Repair
Here you can find information on how we categorise repairs and if you’re a tenant, you can report a repair to…
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Read More > >Report Anti-Social Behaviour
Here you can watch a film explaining what anti-social behaviour is and isn’t and use our anti-social behaviour Advice Tool for guidance…
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Read More > >Manage Your Information
Here you can find information about SeeMyData, a secure self-service portal for BVT tenants, sign-up to use it and log-into your…
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Read More > >Manage Your Tenancy
Here you can find information on how to successfully manage your housing tenancy with us, including your responsibilities as a tenant…
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Read More > >Manage Your Money
Here you can find information on the changes to benefits, including information on the Benefit Cap, Bedroom Tax and Universal Credit.…
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Read More > >Manage Your Digital Skills
Need help to get online? Here you can find information about accessing support to help you, or someone you know, get…
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Read More > >
Give Us Your Feedback
You can find information here about how to leave a compliment or make a complaint. You can also complete a Customer…
