Here you can make a payment, report a repair or anti-social behaviour and manage your information. There is also advice on managing your tenancy, including your responsibilities as a tenant and ours as your housing association.
-
Make a Payment
Here you can find information about the different ways that you can make a rent, service charge or management charge payment…
-
Report a Repair
We have made some changes to our repairs service following the continuing rise in Covid cases in our areas. We have…
-
Report Anti-Social Behaviour
To protect you as a BVT customer and our staff and to ensure we can continue to provide our most essential…
-
Manage Your Information
Here you can find information about SeeMyData, a secure self-service portal for BVT tenants, sign-up to use it and log-into your…
-
Manage Your Tenancy
Here you can find information on how to successfully manage your housing tenancy with us, including your responsibilities as a tenant…
-
Manage Your Money
Here you can find information on the changes to benefits, including information on the Benefit Cap, Bedroom Tax and Universal Credit.…
-
Manage Your Digital Skills
Need help to get online? Here you can find information about accessing support to help you, or someone you know, get…
-
Give Us Your Feedback
You can find information here about how to leave a compliment or make a complaint. You can read our Complaints Handling…