Your BVT
‘Your BVT’ provides useful information and tools for residents to use to manage their tenancy with us
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Make a Payment
Here you can find information about the different ways that you can make a rent, service charge or management charge payment…
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Report a Repair
You can report non-emergency repairs on our website. Before you do this, please read our Repair Categories page. If you would…
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Report Anti-Social Behaviour
In this section, you can watch a film explaining what anti-social behaviour is and isn’t and use our anti-social behaviour Advice…
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Manage Your Information
Here you can find information about SeeMyData, a secure self-service portal for BVT tenants, sign-up to use it and log-into your…
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Manage Your Tenancy
Here you can find information on how to successfully manage your housing tenancy with us, including your responsibilities as a tenant…
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Manage Your Money
Here you can find information on the changes to benefits, including information on the Benefit Cap, Bedroom Tax and Universal Credit.…
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Manage Your Digital Skills
Need help to get online? Here you can find information about accessing support to help you, or someone you know, get…
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Give Us Your Feedback
You can find information here about how to leave a compliment or make a complaint. You can read our Complaints Handling…
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