Our websites

Your BVT

‘Your BVT’ provides useful information and tools for residents to use to manage their tenancy with us

Here you can make a payment, report a repair or anti-social behaviour and manage your information. There is also advice on managing your tenancy, including your responsibilities as a tenant and ours as your housing association.

  • Make a Payment

    Here you can find information about the different ways that you can make a rent, service charge or management charge payment…

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  • Report a Repair

    Our routine repairs service has re-started again after it was temporarily paused in January in response to rising rates of Covid…

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  • Report Anti-Social Behaviour

    To protect you as a BVT customer and our staff and to ensure we can continue to provide our most essential…

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  • Manage Your Information

    Here you can find information about SeeMyData, a secure self-service portal for BVT tenants, sign-up to use it and log-into your…

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  • Manage Your Tenancy

    Here you can find information on how to successfully manage your housing tenancy with us, including your responsibilities as a tenant…

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  • Manage Your Money

    Here you can find information on the changes to benefits, including information on the Benefit Cap, Bedroom Tax and Universal Credit.…

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  • Manage Your Digital Skills

    Need help to get online? Here you can find information about accessing support to help you, or someone you know, get…

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  • Give Us Your Feedback

    You can find information here about how to leave a compliment or make a complaint. You can read our Complaints Handling…

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Community Notice Board

Here you can read the latest news from Bournville Village Trust. For media enquiries, please contact our PR and Communications Manager by calling 0121 667 1104.

All News