Here you can securely manage your information; report repairs or anti-social behaviour; make payments and give us feedback on our services. There’s also advice on managing your money, tenancy and home.
‘Your BVT’ provides useful information for all residents about living with BVT, using SeeMyData, managing money and giving feedback.
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Read More > >Make a Payment
There are several ways that you can make a payment to us. To make a payment using your debit or credit…
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Read More > >Report a Repair
Here you can find information on how we categorise repairs and if you’re a tenant, you can report a repair to…
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Read More > >Report Anti-Social Behaviour
We take anti-social behaviour (ASB) seriously and understand the negative impact it can have on you and your community. Please take some time…
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Read More > >Managing Your Information
You can use SeeMyData to get secure access to your information, such as rent statements, charges, and repair history. You can also update information such as…
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Read More > >Managing Your Tenancy
To help sustain thriving communities, we work with you to manage your tenancy successfully. Many of your responsibilities as a tenant…
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Read More > >Managing Your Money
Paying your rent and other bills at your home is your responsibility. However, if you’re experiencing financial difficulty, or need advice…
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Read More > >Managing Your Digital Skills
Need help to get online? Here you can find information about accessing support to help you, or someone you know, get…
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Read More > >Looking After Your Home
There are lots of things you can do to help us maintain your home. As a tenant, it’s important you take part…
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Give Us Your Feedback
We aim to provide an excellent service and are happy to receive feedback, good or bad, by email, letter, visiting our office or calling…
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Read More > >Useful Links
Looking for details for another organisation? Here you can find a list of links to groups that operate outside of or in…
