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Universal Credit is a monthly payment that combines six different benefits.

Birmingham is now part of the full digital service and BVT tenants in the city can make a new claim for Universal Credit by visiting www.gov.uk/apply-universal-credit

It will come into effect in Telford from November 2018.

The benefits that Universal Credit replaces include: income-based Jobseeker’s Allowance (JSA), Housing Benefit, Working Tax Credit, Child Tax Credit, income-related Employment and Support Allowance (ESA) and Income Support.

You may be able to claim Universal Credit if you are on a low income or out of work and how much you will get will depend on your circumstances, including your income.

If you are a family with three or more children or state retirement age you won’t be able to make a claim for Universal Credit yet in Birmingham or Telford.

If you are working age and need to make a new claim for any of the six benefits Universal Credit replaces, you will automatically have to make a claim for Universal Credit.

If there is a change in your circumstances that triggers a change in your benefit entitlement, you may also have to claim Universal Credit.

Examples of changes in your circumstances that could trigger you having to claim Universal Credit include, but aren’t limited, to:

  • Moving to Birmingham from another local authority which is not part of the Universal Credit full service
  • Losing your job and having to claim benefit
  • Becoming too ill to work and having to claim benefit
  • Changing your working contract, such as increasing your hours, and having to make a new claim for Working Tax Credit.

If you need help with this, you can contact the Government’s helpline on 0800 328 5644.

If you are experiencing financial hardship, or need advice on benefits, please contact us.

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