Our Websites

You can report most repairs by completing our online form below.

Once you’ve submitted a form, we will contact you to arrange a convenient time to carry out your repair.

Please do not use this form to report an emergency repair. Call our Customer Services team on 0300 333 6540.

  • Drop files here or
    Accepted file types: jpg, gif, png, pdf.
  • The file should be a jpg, png or zip file, no larger than 3mb. If you need to convert or resize your image, you can use a free online service like this one.
  • Data Protection

  • BVT collects and stores data in accordance with the Data Protection Act 1998 and will never share your details with a third party.
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0300 333 6540

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