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Report a Repair Now

To report a routine repair, please complete our online form.

You may find it helpful before doing this to read our Repairs and Tenant Responsibilities page to see what repairs we are responsible for and which you are.

Do not use this form to report an emergency repair. Call our Customer Services team on 0300 333 6540.

Before you report condensation or mould, please read the information on our Condensation and Mould page.

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    • Fair Processing Notice

      The personal details that you provide in this form will be used to administer your repair. To read our Fair Processing Notice, please visit the Fair Processing Notice page of this website - a link to which can be found in the footer.
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