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You can report most repairs by completing our online form below.

Once you’ve submitted a form, we will contact you to arrange a convenient time to carry out your repair.

Please do not use this form to report an emergency repair. Call our Customer Services team on 0300 333 6540.

  • Drop files here or
    Accepted file types: jpg, gif, png, pdf.
  • The file should be a jpg, png or zip file, no larger than 3mb. If you need to convert or resize your image, you can use a free online service like this one.
  • Fair Processing Notice

    The personal details that you provide in this form will be used to administer your repair. To read our Fair Processing Notice, please visit the Fair Processing Notice page of this website - a link to which can be found in the footer.
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0300 333 6540

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