We have made some changes to our repairs service in response to Covid. Please go to the Repairs Service and Coronavirus page for the latest information.
To report a routine repair, please complete our online form.
You may find it helpful before doing this to read our Repairs and Tenant Responsibilities page to see what repairs we are responsible for and which you are.
Do not use this form to report an emergency repair. Call our Customer Services team on 0300 333 6540.
Before you report condensation or mould, please read the information on our Condensation and Mould page.