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We have some changes to our repairs service in response to the coronavirus. Please go to the Repairs Service and Coronavirus page for the latest information.

To report a routine repair, please complete our online form.

Do not use this form to report an emergency repair. Call our Customer Services team on 0300 333 6540.

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    Accepted file types: jpg, gif, png, pdf.
  • The file should be a jpg, png or zip file, no larger than 3mb. If you need to convert or resize your image, you can use a free online service like this one.
  • Fair Processing Notice

    The personal details that you provide in this form will be used to administer your repair. To read our Fair Processing Notice, please visit the Fair Processing Notice page of this website - a link to which can be found in the footer.
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