Report a Repair Now : Bournville Village Trust

To report a routine repair, please complete our online form.

Please be aware we will not be able to carry out routine repairs straight away or as quickly as usual due to impact of the coronavirus outbreak. We are also unable to provide you with an indication as to when your repair will be scheduled. Our teams will contact you with an appointment time once we are able to.

Do not use this form to report an emergency repair. Call our Customer Services team on 0300 333 6540.

Resident Name*
Your Name (if not the resident)
Address*
Street Address Address Line 2 City Postal Code
Your Contact Number (daytime)*
Your Contact Number (evening)
Are you happy for us to text you about the status of your repair and other tenant services?
- Yes
- No
Email*
When would you prefer that we visit your home? Please select from below*
Please provide details of the nature of your repair*
You can upload a photo to support your repair request
Drop files here or

Accepted file types: jpg, gif, png, pdf.
Are you self-isolating, shielding or experiencing any symptoms of coronavirus (Covid-19)?*
- Yes
- No
The file should be a jpg, png or zip file, no larger than 3mb. If you need to convert or resize your image, you can use a free online service like this one.
Fair Processing Notice
The personal details that you provide in this form will be used to administer your repair. To read our Fair Processing Notice, please visit the Fair Processing Notice page of this website - a link to which can be found in the footer.
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Name
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Report a Repair Now

Fair Processing Notice