Our websites

Report a Repair Now

We have made some changes to our repairs service in response to Covid. Please go to the Repairs Service and Coronavirus page for the latest information.

To report a routine repair, please complete our online form.

You may find it helpful before doing this to read our Repairs and Tenant Responsibilities page to see what repairs we are responsible for and which you are.

Do not use this form to report an emergency repair. Call our Customer Services team on 0300 333 6540.

Before you report condensation or mould, please read the information on our Condensation and Mould page.

  • Drop files here or
    Accepted file types: jpg, gif, png, pdf, Max. file size: 20 MB, Max. files: 5.
    • The file should be a jpg, png or zip file, no larger than 3mb. If you need to convert or resize your image, you can use a free online service like this one.
    • Fair Processing Notice

      The personal details that you provide in this form will be used to administer your repair. To read our Fair Processing Notice, please visit the Fair Processing Notice page of this website - a link to which can be found in the footer.
    • This field is for validation purposes and should be left unchanged.
    Tags: , , , , ,

    Categorised in: ,

    Community Notice Board

    Here you can read the latest news from Bournville Village Trust. For media enquiries, please contact our PR and Communications Manager by calling 0300 333 6540.

    All News