Our websites

Report a Repair

To protect you as a BVT customer and our staff and to ensure we can continue to provide our most essential services during this time, we are currently providing an emergency repairs service only. This is as a result of changes to our services caused by the coronavirus outbreak. To report an emergency repair, please call us on 0300 333 6540. 

You can continue to report routine repairs online but please note, we will not be able to do the work straight away or as quickly as usual due to impact of the coronavirus outbreak.

If you would like to view recent repairs to your home, please register or log in to secure self-service portal SeeMyData.