Have you spoken to the person making the noise?

Please contact us to discuss this further. We may ask for the following information:

• What/who is causing the noise?
• What is their address/es?
• How frequently is the noise happening?
• How long has it been occurring?
• Have you spoken to the person making the noise?

We recommend that if the issue is ongoing, to keep a log of incidents.

Please include dates and times.

You can also report noise nuisance to Birmingham City Council’s Environmental Health or Telford and Wrekin Council.

They are the statutory body responsible for dealing with noise-related nuisance.

Please note that we cannot make a complaint for you, the complaint has to come directly from you.

Would you like to make a report?

We encourage residents to speak to their neighbours about noise nuisance in the first instance. This is normally the best way to resolve an issue.

Your neighbour may not be aware they’re causing an issue, and it could be resolved with a short conversation.

Do you wish to make a report?

Try contacting them when the noise isn’t happening to make them aware of the nuisance. It is always best to speak to your neighbour directly about this first. You could try knocking their door or give them a polite note highlighting the disturbance.

Contacting our team at this stage could escalate the situation, making it worse.

Do you wish to make a report?

Thank you for answering the questions in this ASB advice tool.