Help us improve our services – tenant and shared owner satisfaction survey
Created March 4, 2022We have launched a new way for you to share your feedback on how satisfied you are with us as an…
Posted in: News, News & Events
We have launched a new way for you to share your feedback on how satisfied you are with us as an…
Posted in: News, News & Events
Coming soon! New way to apply for a home
Created January 6, 2021As recently announced in our winter inView newsletter, we will very soon be launching a brand new way to apply for…
Posted in: News, News & Events
Tom’s Story…
Created May 2, 2019“I am in my 20s, a single dad bringing up my little boy and I am a BVT tenant. I moved…
Posted in: See the Person Campaign
Service Charges
Created November 14, 2017If you live in a home that benefits from a specific service you may need to pay a service charge in…
Posted in: homes to rent
Right to Buy
Created November 14, 2017BVT tenants do not currently have the Right to Buy as we are a registered charity but you may have preserved…
Posted in: homes to rent
Tenancy Agreements
Created November 9, 2017We have two main types of housing tenancy agreements and when you first rent a home with us, we will tell…
Posted in: manage your tenancy
Home Contents Insurance
Created November 9, 2017As your housing association, we are responsible for the structure of your rented home through our building insurance. We are not…
Posted in: manage your tenancy
Pets
Created November 9, 2017We do allow pets in some of our rented homes if you live in a property with its own non-communal garden.…
Posted in: manage your tenancy
Being a Good Neighbour
Created November 9, 2017We believe everyone has the right to live peacefully in their home. It is your responsibility as a tenant to make…
Posted in: manage your tenancy
Transfers and Swapping Your Home
Created November 9, 2017If you are a tenant and have outgrown your home, want to downsize or just move on, there are two ways…
Posted in: manage your tenancy
Ending a Tenancy
Created November 9, 2017If you decide you would like to end your tenancy with us, you will need to provide four weeks written notice.…
Posted in: manage your tenancy
Repairs and Tenant Responsibilities
Created June 20, 2017If you are a BVT tenant there are some repairs in your home that you are responsible for looking after. These…
Posted in: Report A Repair, Your BVT
Termination of Tenancy Notice Form
Created September 16, 2014To print a copy of the Termination of Tenancy Notice Form, click on the link below. Termination of Tenancy Notice Form
Posted in: forms, Publications, Your BVT
Log In to SeeMyData
Created January 1, 2014Please be aware that due to a technical issue, your rent balance may be displaying incorrectly when you log-into SeeMyData. We…
Posted in: See My Data, Your BVT
Report a Repair Now
Created December 18, 2013To report a routine repair, please complete our online form. You may find it helpful before doing this to read our…
Posted in: Report A Repair, Your BVT